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Help and Faq

HELP AND FAQ

We're here to help

HELP

If you are having any trouble navigating our web site or there are features not working then please contact us via email or telephone so we can rectify the problem as soon as possible. If you need help regarding our products or have any questions then please contact us.

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Help & Frequently Asked Questions
Our Warranty

We service the following & surrounding Melbourne suburbs –

Fairfield 3078
Alphington 3078
Yarra Bend 3078
Ivanhoe 3079
Ivanhoe East 3079
Northgate 4013
Thornbury 3071
Kew 3101
East Kew 3102

FAQ

Find answers to the most common questions

It is recommended that you get your oil changed every year or every 15,000 kilometres, whichever comes first. However some of the newer vehicles require frequent oil changes. Our helpful service staff can look into what the manufacturer states is appropriate for your vehicle.

Manufacturers recommend you rotate your tires every 25,000 kilometres. More details can be found on your tires manufacturer product details page.

Cooling systems, especially those on newer vehicles are susceptible to becoming acidic. It’s important to check and maintain the proper pH level to ensure your vehicle operates at peak efficiency. It’s also important to ensure the brakes are working properly and that your tires are in good shape so your vehicle is ready for winter.

Most manufacturers recommend around 100,000 km, but this varies from vehicle to vehicle and manufacturer to manufacturer. We can look up what is recommended specifically for your vehicle to ensure it stays properly maintained.

If your check engine light is on, that is your vehicle reporting an issue. The light indicates that a trouble code has been stored inside the history in your vehicle’s on-board computer, or ECM (Engine Control Module.) You need to have that code scanned and interpreted. From there, the diagnostics can begin.

With proper maintenance, your vehicle is less likely to break down, but it is unlikely that it will never break down. It’s been made by man, so it will break down at some point, but our goal is find any issues and resolve them before they leave you on the side of the road.

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